Terms of service

For Spanish or Flamenco Courses

Terms and conditions for all courses at Battersea Spanish

  • You enter into a commercial contract with us when you register online and pay the course fees
  • Provided you book more than 2 weeks ahead of your course start date, we offer a “cooling-off period” of 1 week. During this period, you can change your mind for any reason with a no quibble, money-back guarantee, subject to an administration fee of GBP 15.00
  • There is no “cooling off period” if you book less than 7 days before the scheduled start date


Choosing the right level

  • Before booking, please take our online level test to ensure you select a course at the right level.
  • If you have done our online test and are still unsure, we can arrange a phone consultation.
  • Once our courses start there is no guarantee you will be able to move from one level to another, although we will try and do so if there is a big difference between you and the rest of the class.


Refunds/Cancellations/deferrals

  • Provided you inform us more than 2 weeks ahead of your course start date, we can credit a payment you have made to a course on a different day or different time (in the same term), subject to an administration fee of GBP 15.00.
  • From 1 week before a course is due to start, and throughout the course, no refunds or credits (for either single lessons or the whole term) are possible for non-attendance by you, for any reason apart from Force Majeure.
  • This means no refunds or credits will be given for change of personal circumstances, work commitments, sickness, bad weather, strikes, transport issues or similar.
  • We need a minimum number of enrolments for each course to run. If the course you booked does not run, we will refund your payment in full, or you can transfer to another course at no cost.
  • If we have to cancel an individual lesson, we will provide an alternative date or refund the value of the lesson.

For Events

Battersea Spanish organises a wide range of stand-alone events, from Flamenco shows to film screenings, and from social Spanish evenings to one-off masterclasses. Like cinemas, theatres and music venues around the world, once you have purchased a ticket for a specific event on a specified date, we are unable to offer refunds. We cannot accept returns, and cannot re-sell tickets you have purchased - but should you be unable to attend for any reason, you are welcome to give or transfer your ticket to another person to attend in your place.